Frequently Asked Questions
Browse through our list of Frequently Asked Questions
If you can’t find the answer to your question you can email us on [email protected]
or call us on 0771 564 4145
Unfortunately, dogs are not permitted on our premises to ensure the health and safety of other animals and patrons at the park.
April to June – Open weekends and bank holidays 11am to 5pm
July & August – Open 7 days 11am to 5pm
September – Open weekends and bank holidays 11am to 5pm
October – Weekends and bank holiday + events 11am to 5pm
November to February – Closed
Note: Please check our Facebook page or google for more accurate information on our opening ours and times as these times are subject to change.
The park is accessible for individuals of all abilities!
We have multiple disabled parking spots marked within the car park to enhance accessibility and minimise walking distance to the farm park.
All areas of the farm park are level access and are capable of being accessed by wheelchair users or individuals utilising walking aids; as well as prams.
We have a disabled toilet in the café that is also equipped with a baby changing facility.
There are plentiful picnic benches all around the park meaning you are never too far from a rest spot, without missing out on the fun!
You can change your tickets up to 24 hours before by emailing [email protected] or calling us on 07715644145. If on the day of visiting
the farm, the Management Team deem that there are adverse weather conditions – you will be thanked for coming to the farm in such bad weather with a Free Child Pass, to hopefully visit the farm again on a better day!
We recommend checking the weather forecast for the day of your visit and dress appropriately. On wet days it is advisable to wear welly boots and a coat, for warmer weather please come prepared with sun cream, hats, sunglasses etc. It may also be useful to check the pollen count if anyone in your family suffers from hay fever.
ID must be shown if you are a carer. This can be a DLA Letter, Carer’s Allowance Letter or a Letter from your Doctor.
No, you are welcome to stay in the park for as long as you like, up until our closing time at 5pm.
On event days, there may be allocated slots, in which case the time will be displayed on your ticket.
Included in the entry price is access to all indoor play facilities, the petting barn, reptile room, use of all outdoor play equipment including the bouncy pillow, tractors, sand pit, go karts, our playhouse and the outdoor farm animals.
There are a few optional extras in the park which include the Deer Safari which is £3 per person, bags of animal feed which are £1 each and also a few arcade games in the bouncy castle shed.
You can bring any 4, 5 or 6 people on a family ticket. It does not have to made up equally of adults and children. It can be any 4, 5 or 6 people!
For Health and safety reasons, we do not permit barbecues onsite.